Resilience as a background of organizational learning in the context of the COVID-19 pandemic
Abstract
Today organizations are constantly learning in all areas, and even more so in these times of pandemic, so leaders must be prepared to face any eventuality and manage resources effectively. Undoubtedly, human resources are essential in any context and it is through them that competitive and sustainable advantages are achieved. This study aimed to analyze whether resilience is related to the organizational learning of employees within the organization. For this, a quantitative, non-experimental, cross-sectional, descriptive and correlational approach was used, with a non-probabilistic sample of 112 subjects who have an employment relationship on the northern border of Chihuahua, Mexico. The data was obtained through a questionnaire applied online that integrated 52 items [25 for resilience and 27 for organizational learning], for which instruments proposed by Wagnild and Young (1993) and López, et al., (2012) were adapted. . Descriptive statistics were analyzed using SPSS software. The results show that there is a moderate but significant relationship between resilience and organizational learning. It is concluded that, in the labor context, employees look for the best way to deal with any eventuality that arises and from this they learn, which will pay significantly in the learning of the organization.
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