Turismo accesible en los hoteles con destino en el centro de México
Abstract
Promoting accessibility in the hotel sector in Mexico is a crucial issue not only from the economic point of view but also from the perspective of human resources and the full enjoyment of tourism resources by the population with disabilities. The aim of this paper is to review hotel accessibility in companies from 2 to 5 stars located in the selected tourist destinations. It is an exploratory and descriptive study that though a simple statistical analysis identifies: a) services or facilities for disable people who have hotels from two to five stars that are located in the selected tourist destinations, b) services or facilities by type of disability, c) accessible solutions by type of disability. In this study, it is observed that accessible solutions for people with physical and temporary disabilities predominate in study accommodation establishments. The needs for people with sensory and intellectual disabilities are practically ignored. Accessibility solutions available for people with this type of disability are promoted as additional services for guests in general.
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